As new means of communication develop, the protection of privacy becomes crucial. Therefore, we are committed to respecting the confidentiality of the personal information we collect.
This policy describes how we treat and protect the personal information we collect through technological means (e.g., email or online). We follow these rules to protect your privacy and comply with our legal obligations.
Who does this policy apply to?
The rules described in this policy apply to you if we collect your personal information through technological means as part of our activities. For example, this policy applies:
- If you contact us by email.
- If you fill out one of our online contact forms.
By using this site, you agree to this privacy policy.
1. Collection of personal information
With your consent (voluntarily provided data through forms), we collect the following types of information:
- Your name
- Your first name
- Your email address
- Your phone number
- A description of your project or request
This personal data is obtained via forms and interactions between you and our website. We also use cookies and log files to collect information, as described below.
2. Person responsible for personal data protection
Within Les Équipements G.D.L. Ltée, the person responsible for personal data protection is Daric Grenier - Buyer. You can contact this person by email at
3. Personal data collection and processing methods
3.1 Forms
Your personal information is collected via the following forms:
- Quote request form (home page and “Contact us” page)
The information entered in this form is sent by email to the person in charge (point 2) and stored on the website's server, hosted in Canada, for as long as needed to process your request. An automatic anti-spam mechanism protects the form; it does not collect any personal data.
3.2 Use of your data
We use this information for the following purposes:
- Contacting you (to respond to your requests, comments, or questions)
- Managing the website (improving the experience of our visitors)
- Customer follow-up
- For statistical purposes
3.3 Disclosure and storage of your data
We will not use your personal information for purposes other than those specified at the time of collection, unless you expressly consent to it or as required by law.
We will not rent, sell, or share your personal data with third parties, except with your consent and always for the purpose of responding to your requests.
We retain the personal data we collect from you for the duration necessary for our ongoing business, including providing you with a service you have requested or complying with current legal, tax, or accounting obligations. Your personal data is kept in a way that allows us to identify you for as long as necessary to achieve the purposes for which we process your information, and it is not retained beyond these purposes unless required by law.
Personal data that is no longer needed to achieve the identified purposes will be destroyed, erased, or anonymized.
4. Log files and cookies
Our website does not use any advertising cookies or tools that track your browsing. Only the following are used:
- Strictly necessary cookies required for the site to work (for example, your chosen display language and the protection of the form). They do not require your consent.
- The Google Maps map on the “Contact us” page, provided by Google. It is only loaded after you agree, through the banner shown on your first visit. Once displayed, Google may set its own cookies and collect browsing data, in accordance with its privacy policy.
Your choice regarding the map is stored in your browser and is not sent to our servers. You can change it at any time by clicking the “Cookies” link at the bottom of every page, or by clearing your browser's browsing data.
The server hosting the site also keeps log files (IP address, pages viewed, browser used) solely for security purposes and to keep the site running properly. These logs are not used to identify you and are automatically deleted after a short period.
5. Request for access, rectification and withdrawal of personal information
5.1 Right of access
We also recognize your right to access, rectify, modify, or delete your personal information. You can exercise this right by contacting us in writing or by phone using the contact information above (point 2).
5.2 Withdrawal of consent
We offer you the opportunity to object to the use of your personal information for certain purposes, as well as the right to withdraw your consent. To exercise these rights, you can contact us using the contact information above (point 2).
Here are the steps for processing a request:
- you must send a written request to the Personal Information Access and Protection Officer. You will find their contact information at point 2;
- we will process your request within 30 days of receiving it;
- you will receive our response by email or phone call.
6. Security
The personal information we collect is stored securely. Individuals working with us are required to respect the confidentiality of your data.
To ensure the security of your personal information, we use measures such as SSL protocol, computer backup, usernames/passwords, and firewalls. We strive to incorporate the latest technological advances to ensure the confidentiality of your transactions. However, as no method offers absolute security on the Internet, there is an inherent risk when transmitting personal information online.
7. External sites
Our site may contain links to external sites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies.
8. Updates to this privacy policy
This policy comes into effect on October 14, 2026, and replaces all previous versions. It may be amended when necessary and without prior notice.
